Meet the team

Mortgage Advisors

All our Mortgage Advisors are experienced and CeMAP qualified to give you advice. To ensure that we meet the standards set by the
Financial Conduct Authority Michael Usher Mortgage Services are regulated by HL Partnership Limited, Our Advisors’ cases are checked for compliance and
they receive regular training and guidance.

Michael Usher Mortgage adviser Basingstoke and Camberley

Michael Usher

Michael Usher was born and raised in the Camberley area. With over 25 years’ experience as a Financial Advisor, Michael founded Michael Usher Mortgage Services Ltd in 1993 and has built up a successful business that now employs over 20 staff. As a long term business resident of Frimley High Street he is a well-known and respected member of the local community.

Michael’s aim has always been to run a business that thrives on its reputation of good service and reaffirms to its customers that there are good people out there who want to help you.

Mitch Atkins

Mitch Atkins

As Michael’s step-son, Mitch Atkins joined the family business in 2011. His open and engaging personality combined with his knowledge and experience of the mortgage industry has earned him an excellent reputation with customers, in particular First Time Buyers.  Mitch will always take the time to ensure that you understand the process and will continue to support you throughout.

Mitch’s customers are always complimentary about his easy-going personality, regular communication and ability to take what might seem like a daunting process and make it easy to understand.


Lisa Hall

Lisa Hall’s career has primarily been within the Financial Sector. Lisa has progressed from a Mortgage Administrator to a qualified Mortgage and Protection Advisor and is also a qualified Will Writer and Estate Planner.

Lisa is known and respected by her clients as a professional and genuine person who takes the time to support them all the way through the process.

Joe Capon Mortgage adviser Basingstoke

Joe Capon

Joe Capon joined Michael Usher Mortgage Services in 2013 and although he originally studied Physiotherapy at Chichester University his personal interest in mortgages and the financial service has led him to his current career path.  His enthusiasm and friendly personality is recognised by his clients and helps him to build trust and relationships with his customers.

Joe is praised by his clients for his friendly and open personality.

Sharas Gurung

Sharas Gurung

Sharas Gurung originally joined the company as an Administrator and has since qualified as a Mortgage and Protection Advisor.  With a keen interest in property, Sharas is able to use his experience and knowledge of the industry to provide tailored advice to his customers.

Sharas’ customers recommend him for his approachability, honesty and communication skills always taking the time to talk to clients and answer any questions they may have.

Sean Usher Mortgage adviser basingstoke

Sean Usher

Sean Usher first joined the team as a Mortgage Administrator in September 2014, but has since passed his CeMAP qualifications and is now a Mortgage Adviser. A varied career has taught him many skills that benefit his new role including the ability to listen and translate his client’s hopes, needs and requirements.

Sean has already earned a reputation as friendly and approachable and the interest and knowledge he has in his role ensures the clients feel confident and excited about the process ahead.

Stephen Kerr

Stephen Kerr

Stephen Kerr is our resident Buy to Let specialist helping clients to find the most suitable way to finance their investment properties.

“Over the past few years I have seen most scenarios and helped many clients with a range of different circumstances from first time buyers to experienced landlords. I am a buy to let investor myself and finance on this side is my main specialty. In my free time I enjoy pastimes such as snooker, tennis and travel”.
Andrew Smith Mortgage Advisor Farnborough

Andrew Smith

Andrew Smith began his career in the financial sector over 24 years ago thanks to a keen interest in financial services. Michael and Andrew originally met in 1992 working for the same company and eventually Andrew joined Michael as part of Michael Usher Mortgage Services in 2007.

Andrew’s customers describe him as professional, supportive and regularly available to contact. He is praised for taking the time to explain and ensure that his clients understand the products as well as the process.

Mortgage advice Camberley

Mark Bateman – Mortgage & Protection Adviser

Mark spent several years in financial services working as a Mortgage Adviser in both the Banking and Estate Agency environments, before taking a break to work in retail management.

He has recently joined the Michael Usher team as a Mortgage and Protection adviser and prides himself on being able to give honest and clear advice to all his clients. He is a friendly and approachable adviser who is always happy to spend time ensuring the mortgage process is as smooth as possible.

When he is not working, you can find Mark at Griffin Park supporting his favourite football team – Brentford – or coaching his youngest son in a local youth team. He still finds time for the odd round of golf, and has even been known to jump out of a plane from 15,000 feet!!

Mark Jones Mortage Adviser Basingstoke

Mark Jones – Mortgage & Protection Adviser

With over 20 years in the Financial Services industry Mark has built up an array of knowledge in not just mortgages and protection insurance but also pensions, savings, investments and Will writing to name a few.

Growing up in the local area he played rugby for Basingstoke for 20 years and still enjoys following the local teams. Outside of mortgages Mark is a keen golfer player a handicap of 9 at best and is still searching for the elusive par round score.

Biva Gurung

Biva Gurung

Biva Gurung’s career began teaching English and working as a radio presenter in her home country of Nepal. Biva is a respected member of the British Gurkha Community and understands that buying a house is an important and special time in a person’s life. As another experienced member of the team, Biva will help maintain momentum and continue to keep the client updated.

nepalese mortage adviser

Kiran Gurung

Kiran Gurung is a post graduate from University of Sunderland where he acquired a BA (hons) in Business Management, Masters in Finance & Level 7 Postgrad Diploma.

After university he went to to work in sales where he built up his customer service skills. He has always had a keen interest in the property market, now he’s passed his CeMap exams and is a qualified mortgage adviser. Kiran is a great addition to the company, helping clients with any queries they have regarding mortgages & protection.

Mortgage Administration

When the advice has been given and your application has been submitted, our Mortgage Administrators are the ones that ensure your case progresses through to completion. Their role is to pursue lenders, chase solicitors and estate agents, solve any issues that arise and most importantly, to keep the customer updated with the progress of their application.

Anna Rolfe

Anna Rolfe

Anna Rolfe is Michael’s longest serving Mortgage Administrator whose career has been mostly spent in the Finance and Property sectors. Anna’s experience and knowledge means she is able to identify any issues immediately, act to resolve these quickly and keep the customer updated regularly.

Karen Bird

Karen Bird

Karen Bird has always worked within the Financial Sector in both the Mortgage Broker and Insurance Provider environments. With a passion for excellent customer service, Karen will build a relationship with her customers, providing the service she would expect to receive from someone.


Sanjay Gurung

Sanjay is a one of our newest member of the company. Sanjay completed BTEC National Diploma in computing IT and he went on to study computer science. He has also worked in various client facing sectors which ensures a great customer service at first point of contact. He is an important part of the team dealing with clients & lenders from mortgage application to completion.

Sanjay has always had an interest in the financial & property industry, he is driven to continue his growth in the company and deliver exceptional results.

Business Team

Debbie Mazzanti-Lee

Debbie Mazzanti-Lee  Account Manager

Debbie Mazzanti-Lee began her career in banking. Having qualified in 1997 as an Advisor, Debbie moved to Michael Ushers for access to a wider choice of Lenders but now manages our Accounts Department. As the longest serving member of the MUMS team of 10 years, Debbie is an experienced team member who is friendly and approachable. Debbie also manages our offices on Saturdays.


Dawn Zoccali  Internal Sales Co-ordinator

Dawn has been working in the financial sector since 2005 and gained a lot of experience, knowledge and qualifications in the industry which makes her a vital part of the team. Having graduated in Management and Tourism from University of Surrey, Dawn pursued a career as a pension and investment paraplanner which helped to build management and organisation skills. 

Dawn is a very friendly and helpful person. She understands the importance of structure and applying it to what she does so everything runs smoothly and as planned.

Denise McNulty

Denise McNulty – Front of House Manager

My background is in Customer Service, having started my working life as a hairdresser, going via the travel industry as an air hostess with “the world’s favourite airline”, working in the education sector and finally landing at Michael Usher Mortgage Services.
I know good customer service from bad and I always aim to give the best.
I enjoy Zumba and have two crazy cats, making me a crazy cat lady.